FAQs2025-09-29T22:37:26+01:00

FAQs

How do I prolong the life of my roof?2025-09-29T22:32:14+01:00

Book regular roof checks (e.g., twice a year) to catch and repair issues early, like damaged tiles and slates, blocked gutters, moss growth, loose flashings and more.

Will you match existing colours and profiles?2025-09-29T22:34:17+01:00

Yes! In most cases, we can match existing gutter profiles, materials and colours so that any new sections integrate seamlessly with your system. During our site survey, we’ll identify your guttering profile (pipe shape), material and colour. If the exact match is no longer made, we’ll discuss the most suitable alternatives for a sympathetic upgrade.

How often should I clean my gutters?2025-09-29T22:34:32+01:00

Many households and businesses book our gutter clearance service and roofline inspections twice a year, especially if there are tall trees onsite. We also perform additional gutter surveys after storms, when you’ve noticed leaks (or overflowing water), or if your guttering is coming to the end of its lifetime. Regular gutter cleaning prevents blockages, backups, structural damage and leaks.

Why are my gutters leaking or overflowing?2025-09-29T22:34:26+01:00

One of the main reasons for gutter leaks is blockages, like leaves, moss and twigs clogging up the system, causing water to back up and overflow. There may also be some failing seals or joints at guttering junctions, causing water to seep out of the gaps. Misaligned gutters, loose brackets, insufficient gutter size, cracks, corrosion, warping and old materials are also common culprits.

Do you provide scaffolding?2025-09-29T22:32:14+01:00

Yes! If your job requires scaffolding, this is something we supply ourselves to keep schedules on track.

Do you handle emergency roofing work?2025-09-29T22:32:14+01:00

Yes! We provide emergency roofing assistance, including storm-damaged roofs, leaks and other urgent issues.

Are you insured?2025-09-29T22:32:13+01:00

Yes! We hold all the necessary insurance and roofing accreditations.

Do you advise on building regulations for roofs?2025-09-29T22:32:14+01:00

Yes, as members of the Competent Roofer scheme, we self-certify our work, making the process easier for you.

Can you fix roof leaks?2025-09-29T22:32:14+01:00

We perform in-depth roof leak inspections, diagnosing and repairing missing tiles, worn flashing, blocked gutters, crumbling chimneys, damaged vents and more.

Do you dispose of old roofing materials?2025-09-29T22:32:14+01:00

Absolutely. We take care of the removal and safe disposal of old roofing materials as part of our service, using licensed waste facilities.

How much does it cost to replace a roof?2025-09-29T22:32:14+01:00

Every roof will vary in price, due to differences in size, materials and roof design. Request a free roof quote today.

How long does guttering installation take?2025-09-29T22:35:22+01:00

The time to install new gutters will come down to the size and complexity of the building, accessibility, how much removal or preparation are required, and weather conditions. At South Thames Roofing, we often perform guttering installations within a day, but our site survey will provide you with the expected timescales.

Is it cheaper to repair or replace gutters?2025-09-29T22:30:21+01:00

There are many aspects affecting the price of roofing work, from access and height restrictions to the job complexity and disposal costs. Typical gutter installation costs are usually by material, profile and property type. On the other hand, gutter repair costs are often structured per metre, per joint or by the number of downpipe sections. Repairs can be more cost-effective if the damage is minor or localised, but a total replacement is more economical when your system is old and in disrepair, or you’re updating your roofline anyway. Ask South Thames Roofing for a free guttering survey and advice.

Do you offer free roof surveys?2025-09-29T22:32:13+01:00

Yes – we want to provide free, accurate quotes, so we examine your roof first to give you a better idea about the work, materials and costs involved.

What roofing materials do you use?2025-09-29T22:32:14+01:00

We use high-quality roofing materials from manufacturers we trust, covering everything from tiles and slates to GRP fibreglass and EPDM RubberBond.

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