With the help of websites of Google and Facebook, it’s easy to find local roofing contractors. Many have nice websites like ours; others only give out a mobile number. It can be very difficult to compare like with like when the details you have are minimal, and often, two quotes can be wildly different without much explanation to say why.
At South Thames Roofing, we’re fortunate that a lot of our business comes via referrals, but we also like focus on providing a professional image and testimonials from our previous customers.
If you’re looking for a new roofer, here’s what we think you should look for.
Look for a company that is backed by government schemes, industry bodies and other organisations that back quality contractors.
For example, Checkatrade is an independent organisation that collects reviews for tradespeople. It’s an essential for anyone who wants to check up on a company’s reputation. You can see the South Thames Roofing page here.
South Thames Roofing is also a member of Competent Roofer, a Government organisation that helps to identify companies working to Building Regulations. We are also members of TrustMark, the National Federation of Roofing Contractors (NFRC), The Federation of Master Builders (FMB) and the Confederation of Roofing Contractors (CRC).
Many industry organisations offer a warranty against work done by their members. Ask whether this will be offered to you.
Proof of quality work
An experienced contractor should provide examples of his or her previous work in a gallery or portfolio. These should be genuine, authentic photos of past work, rather than stock photos or generic pictures. Make sure the work is relevant. For example, look for industrial roofing experience for commercial premises.
Many contractors publish testimonials too, but they will obviously only publish positive comments. Check to see that genuine customers contributed these, and compare the reviews to independent reviews on Checkatrade to get a general feel for customer feedback.